SETO IconSETO
Back to Home

Privacy Policy

Last updated: January 2025

Introduction

Welcome to SETO. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

Information We Collect

We collect and process the following types of information:

  • Account Information: Name, email address, phone number, and password when you create an account
  • Event Information: Event details, guest lists, venue information, and other data you provide while planning your events
  • Guest Information: Names, contact details, dietary preferences, and RSVP responses of your event guests
  • Payment Information: Billing details and payment card information (processed securely through third-party payment processors)
  • Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent
  • Technical Data: IP address, browser type, device information, and cookies

How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our event management services
  • To process your transactions and send related information
  • To send you important updates, technical notices, and security alerts
  • To respond to your comments, questions, and customer service requests
  • To analyze usage patterns and improve our services
  • To send you marketing communications (with your consent)
  • To detect, prevent, and address technical issues and fraud
  • To comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

  • With Your Consent: When you authorize us to share information with third parties
  • Service Providers: With trusted third-party vendors who help us operate our platform (e.g., hosting, payment processing, email delivery)
  • Event Guests: Your event information will be shared with guests you invite through our platform
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Restriction: Request restriction of processing your data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your data for marketing purposes
  • Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us at privacy@seto.com.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, some features of our service may not function properly.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: privacy@seto.com

Address: SETO Inc., 123 Event Street, San Francisco, CA 94102